TERMS OF SERVICE
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE BEFORE USING THIS WEBSITE.
You must be 21 years old or older and not professing the religion of Islam to register as a customer of Signorvino Sdn Bhd.
If you have any questions please e-mail our Customer Service Team at [email protected] or call +603 9011 2682.
Our store is hosted by Exabytes Ecommerce Sdn Bhd under the brand EasyStore. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through EasyStore’s data storage, databases and the general EasyStore application. They store your data on a secure server behind a firewall.
For more insight, you may also want to read EasyStore’s Terms of Service (https://www.easystore.co/en-my/legal/terms)
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Signorvino Sdn. Bhd. takes precautions to protect your Personal Information. Whenever our registration/order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with encryption software. Our Site encrypts your credit card number prior to transmission over the Internet using secure socket layer (SSL) encryption technology.
While we make reasonable efforts to safeguard your Personal Information once we receive it, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure. As a result, we cannot ensure or warrant the security of any information you transmit to us or information we transmit to you from our online products or services, and you do so at your own risk.
HOW TO LIMIT THE USE OF YOUR INFORMATION
Our users are given the opportunity to "opt out" of having their information used for purposes not directly related to placement, processing, fulfillment or delivery of a product order at the point where we ask for the information. If you prefer to "opt out" and not have us send you material we think may be of interest to you, such as product information, product samples, and promotional mailings/e-mails from us and sites and companies we own, then you can notify us by emailing us at [email protected] (and include your mailing address).
If any of your Personal Information changes or if you no longer desire our service, we will update, or remove personal data provided to us. This can be done by sending an e-mail with your new information to [email protected].
DISCLOSURE REQUIRED BY LAW
These Terms Of Service constitute the entire agreement between Signorvino Sdn Bhd and you with respect to your use of this site and supersedes all prior understandings between you and Signorvino Sdn Bhd with respect to Signorwine website. Failure to insist upon or enforce strict performance of any provision of this agreement shall not be construed as a waiver of any provision or right. If any of the Terms of Service is determined to be void, invalid or otherwise unenforceable by a court of competent jurisdiction, such determination shall not affect the remaining provisions hereof.
The products displayed on the Sites can be ordered and delivered only within Malaysia. All prices displayed on our website are quoted in Malaysian Ringgit (RM) and are valid and effective only in Malaysia. Reference to any products, services, processes or other information by trade name, trademark, manufacturer, supplier or otherwise does not constitute or imply endorsement, sponsorship or recommendation thereof by Signorvino Sdn Bhd.
If any provision of this agreement shall be deemed unlawful, void or for any reason unenforceable by a court of competent jurisdiction, the validity and enforceability of any remaining provisions shall not be affected. When used in this agreement, the term “including” shall be deemed to be followed by the words “without limitation.”
We may suspend or terminate your account or your use of our website at any time, for any reason or for no reason. You are personally liable for any orders placed or charges incurred through your account prior to termination.
Payment can be made by Visa, Master credit card, online banking and any other methods which may be clearly advertised on the site from time to time. We take all reasonable care to make our site secure. All credit card transactions on this site are processed using a secure online payment gateway that encrypts your card details in a secure host environment. If you are a registered user, we will securely store your credit card details on our systems. These details will be fully encrypted and only used to process card transactions which you have initiated.
We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Site.
Debiting time of credit cards will be upon successful payment and accepting of your product order.
We will issue you an invoice upon successfully confirming payment of your goods. Shipment of said goods will be as per detailed on the ‘Shipping and Delivery’ page.
All enquiries via email will be actioned upon and responded to within 3 working days of receiving them.
Please remember to have a copy of your Order Number, such as your order email in an easily accessible location, in the event of any shipping, payment or processing issues.
These Terms are governed by and will be construed in accordance with the laws of Malaysia. Any disputes arising under or in connection with these Terms and Conditions shall be subject to the non-exclusive jurisdiction of the Malaysian Courts.
These Terms & Conditions apply between you and Signorvino Sdn Bhd (“Signorwine”, “we” or “us”), whose registered office is at 13-G, Jalan Residence 1, Bandar Mahkota Cheras, 43200 Cheras, Selangor. Please address any complaints, queries or correspondence regarding these Conditions or Signorwine Store, to the contacts as listed in our contact us page.
This site is operated by Signorvino Sdn Bhd (1302344-V) from its registered address at 13-G, Jalan Residence1, Bandar Mahkota Cheras, 43200 Cheras, Selangor.
1. Once you have selected the products you wish to order, click on the “Checkout” button at the end of the checkout process.
2. Once you have clicked on the “Checkout” button, you have made a binding offer for the sale of goods. Your offer at this stage is still subject to our acceptance. In order that we may accept your offer, we obtain an authorization from your Credit card company for the amount detailed on the order summary page. We are not taking funds from your card at this stage, although the amount available for you to spend will be reduced by the authorisation. This is a normal process with the banks. If your credit card should not give an authorisation, your order will not be processed further.
3. Signorwine Store will email you to confirm your product order has been received.
4. We are deemed to have accepted your offer, and a corresponding contract of sale for the products you have ordered is concluded between you and Signorwine Store only upon those products being dispatched to you, as detailed in the dispatch confirmation email.
Signorwine Store may refuse or be unable to process your order if:
1. The product you ordered is discontinued or no longer available.
2. Your credit card does not give authorization for the payment of the purchase price.
3. You do not meet the eligibility to order criteria set out above.
Before you place your order, you can view the contents and the total amount in your shopping basket. Once your order has been submitted successfully and payment is received for your purchase, the order will be “Sent to Warehouse,” entering the delivery process. We advise that you carefully review and modify your order prior to payment submission.
Once your order has been “Sent to Warehouse,” it has entered the delivery process and no further changes can be made.